职位详情

Head of Digital as a Channel, Retail Banking and Wealth Management HSBC China -（职位编号：0000CFTL）Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: ?-Refining and implementing the DaaC organisational design for the China markets.-Driving performance of agreed key performance indicators-Driving and continually improving best practice, operational capability and operational efficiency within agreed budget parameters-Hiring, managing, and retaining key digital talent-Managing diverse teams and aligning with similar teams in other regions-Managing headcount and budgets in accordance to the agreed limits with the relevant teams-Accountable for setting a clear Digital as a Channel strategy and collaborate closely with local, regional and global teams to drive implementation and operationalisation-Responsible for driving digital sales across the Digital Channels in the market.-Build a distinctive Digital Channels team that will lead and deliver value across the key Digital as a Channel operating activities that span content management, digital messaging, digital optimisation, digital data and digital acquisition-Lead and drive optimisation of the elements of the digital channels that span public website, SEO, Earned Social Media, media, data & technology services, Push, Email, SMS, Secure Site/App VADM slots职位要求：To be successful in the role, you should meet the following requirements:-Strong understanding at various levels across an organisation of Digital services and applications.-Outstanding transformation knowledge and experience (including organizational design & change management).-Specific proven Digital Marketing eCommerce skills, at scale.-Deep and wide subject matter expertise of digital channels-Delivery of transformation objectives on plan with positive stakeholder feedback.-Strong commercial orientation, track record of balancing risks versus rewards and maximizing the cost effectiveness and profitability for the business. Preferably having managed an international P&L-Exceptional ability to lead diverse teams across functions, with strong people leadership, team work, gathering information and analyzing, judgment and decision making, communication competencies-Outstanding subject matter expertise of channel, including technical, commercial, market place and customer considerations.-Strong personal links in Digital to support recruitment and retention of key talent-Experience with or a strong appreciation of working in a highly regulated/controlled /process driven environment-Experience of leading edge innovation cultures such as found in consumer tech businesses-High EQ with the ability to coach and mentor others through disruptive change.-Experience in both developed and emerging markets-Demonstrable people management and leadership skills-Proven background delivering eCommerce programmes in significantly scaled organisations.-Awareness with regards to market conditions, trends and competitor activity.-Able to build teams that can execute all design changes and that can operate internationally.-Deep understanding of agile delivery principles and quality software engineering processes and practices-Possess a blend of business and technical savvyability to drive strategy into action-Customer focused, results based approach, able to deliver to ambitious deadlines-Demonstrates flexibly when addressing shifting or competing priorities. You’ll achieve more at HSBC.www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/VL/*Issued by HSBC Bank (China) Company Limited