职位详情

Senior Online Savings Proposition Manager HSBC China -（职位编号：0000C0A6）Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. . We are currently seeking an experienced professional to join our team. In this role, you will: 1. Define the Online Savings proposition (targeting digital savvy individuals), based on customer insights (from both external market research and internal analytics)2. Develop locally compelling proposition to grow the local customer base3. Work with product managers to develop product offerings (esp Transactional Bankin) as well as services to ensure that the differentiated product offerings are both relevant and compelling to the target customers4. Define customer journeys to facilitate up-sell into other segments and cross-sell of other products职位要求：To be successful in the role, you should meet the following requirements:-Bachelor above degree-More than five years of working experience-Strong planning, analytical, communications, decision-making, lateral thinking, influencing, interpersonal and project management skills.-Thorough understanding of customer segmentation and management techniques, as well as the businesses and products supported and the regulations impacting them-Proven track record of communicating effectively within the organization and with customer groups.-Ability to work in a team-oriented environment and effectively influence and communicate across various business lines at senior levels within the organization.-Knowledge of the organization and its products, processes and pertinent regulations affecting their delivery.-Strong knowledge of the customer service concept and its impact on customer relationships. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCAXS/HC/*Issued by HSBC Bank (China) Company Limited