Description Retail Banking and Wealth Management (RBWM) Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: The role is key to support Credit Control Service team cross functions on retail credit product lines including Mortgage, credit card, personal loan and Retail Business Banking. The hiring for backfill is necessary to cover: 1) China Credit Control Service governance, project management, people development 2) Operational standard and Risk control, quality assurance 3) Valuation management and collateral oversight Qualifications To be successful in the role, you should meet the following requirements: The role holder will ideally have knowledge and experience in the following areas: Demonstrated business knowledge Demonstrated ability to lead operations Practical experience of major business transformation with some project management experience or exposure To have held a leadership position, ideally within an operations environment Ideally to have back office experience Ability to manage and mitigate operational risk effectively Experience of managing within a complex matrix environment Experience working across cultures Understanding of RBWM Risk, its policies and governance mechanisms Broad knowledge of the external environment - regulatory, political, competitor and market You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCVLI/JJ/*

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