Payment Services Assistant Local Payment and Collection Operations Shanghai HSBC China -（职位编号：0000BRH6）HSBC Operations, Services and Technology (HOST)HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.We are currently seeking an experienced professional to join our team.In this role, you will:???????-To conduct instruction registration, distribution, scanning, follow-up, preparing voucher/payment instruments, day-end reconciliation, reporting and filing for RMB domestic transactions as tasks assigned, ensuring all qualified payments handed over from Documents Checking staffs are processed according to bank SLA.-To contact internal parties or customers and take necessary actions according to bank guidelines.-Responsible for rapport building and resolving customer inquiries in a professional manner.-Provide customer services to external customers as well as internal CGs. 职位要求：To be successful in the role, you should meet the following requirements:???????????????? University graduate, preferable, 1-3 years experience in banking operations.? Good communication/interpersonal skills and fluent written and spoken English and Mandarin? Proactive attitude and able to work under pressure and have a ability to solve the problem with efficiency? Abundant knowledge on banking operations.You’ll achieve more when you join HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBC /MW/*Issued by HSBC Bank (China) Company Limited

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