Senior Manager - Wealth Coach HSBC China (Pearl River Delta) -(职位编号:0000B3ZP)Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.We are currently seeking an experienced professional to join our team.In this role, you will:SNR Manager of Wealth Coach is accountable for the management of the team of Wealth Coaches (WC). The main objective of the role is to improve the Premier Relationship Manager’s (PRM’s) capability and performance, and support branch networks and Premier Relationship Managers (EPRM,PRM,PRO,ARO) to deliver better client value and total relationship growth through a client-centric needs based approach. The role holder works closely with Wealth Development Team, Business Performance Team, Regional Manager as well as the line managers in the branch network in the country.A key responsibility is to develop the people within the Wealth Coach Team, leading and coaching them to maximise their performance and realise their potential within HSBC.Manager of Wealth Coach is also accountable for the duties listed as below:- Be accountable for the Wealth Coach team management: build up and develop the team, which include staff recruitment, staff training and development, staff and team performance management, low performing staff coaching, staff retention, build up and maintain the culture of the team.- Work with different functions and counter parties, both internally and externally, to form up the work process of WC team, as well as the cooperation model with different parties, which aimed to make the work of WC team smoothly and effectively. The Internal counter parties may include different department such as CVM, GM, BP, HR, while the external counter parties may include Fund house, Insurance company, etc.- Work with Distribution network (Regional Manager, City Manager, etc.) to better plan the resources allocation and utilization in different Region/City to make all the WC resources are best utilized thus improve the business performance in whole.- Work with different parties in Group and Region, such as Group Wealth, Group BP, to coordinate and facilitate the implementation and planning of group initiatives and projects. This will need a lot of coordination with local parties as well as analysis on local customers profile and practice, thus to make the initiatives or planning implemented most effectively in China.职位要求:To be successful in the role, you should meet the following requirements:1. Minimum of 5 years proven and progressive wealth Sales Management experience or equivalent.2. Sound understanding of the HSBC customer proposition strategy, risk management framework, products/solution offered and the competitive market or well positioned based on equivalent experience with other firms to learn such quickly3. Strong, management, planning, financial, leadership, change management and communications skills.4. Thorough knowledge of the regulated market they operate in including sales process, pertinent regulations impacting retail banking activities and delivery systems and channels, including market potential as well as the regulatory framework5. Strong business acumen and ability to continually make trade-off decisions and build consensus.6. Able to operate effectively in a complex matrix driven environment.7. Able to influence, engage and lead in a positive, inspiring manner8. Professional qualifications as appropriate to marketKnowledge / ExperienceProven ability in team leadership and managementProven ability in Retail distributionProven ability in Wealth managementDemonstrate behaviours consistent with HSBC ValuesProven adherence to controls and compliance with no significant breachesSkillsExcellent interpersonal skills, with a particular emphasis upon inspiring, influencing and negotiatingCoaching sales techniques, best practice and sales management on a team and one to one basisPlanning and organising skillsAnalytical skillsProblem solving skillsYou’ll achieve more at HSBC.www.hsbc.com.cn/careersHSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.HSBCAXS/FM/*Issued by HSBC Bank (China) Company Limited
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