Description HSBC Operations, Services and Technology (HOST) HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition. We are currently seeking an experienced professional to join our team. In this role, you will: To ensure qualified daily output within the service scope of Collateral Management Team accordingly to internal guidelines and external rules and regulations; To ensure smooth workflow and provision of quality services to meet customer's needs for maximizing efficiency and effectiveness. To perform daily operations with respect to security documents handling under Gold Design of Program CARM. To maintain and ensure due observance of all levels of HSBC internal control standards and compliance policies, and maintain awareness of compliance / operational risk and minimize the likelihood of it occurring. To assist line manager to provide guidance and training to team members, especially for those inexperienced staff. To support line manager to handle MI, Returns, Ad-hoc tasks and Project related works. Qualifications To be successful in the role, you should meet the following requirements: - No less than 2 years working experiences on security perfection or collateral management; - Solid knowledge on facility and security documentation; - Be familiar with all levels of HSBC internal control standards and compliance policies, deviated regulatory requirements among different local authorities, corporate lending related procedures, guidelines, processes and systems; - Good Service mindset, interpersonal skills, communication skills and PC skills; - Strong problem solving capability; - Careful, diligent, insensitive to overtime work; - Good command of English, logical thinking, analytical skills and time management skills; - Communication with CMB from line / CMB customer experience is plus; You’ll achieve more when you join HSBC. www.hsbc.com.cn/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. HSBCHC/MW/* Issued by HSBC Bank (China) Company Limited
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