Teller, Shanghai Branch HSBC China -（职位编号：0000CHU8）Retail Banking and Wealth Management (RBWM)Retail Banking and Wealth Management leverages HSBC’s global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions. We are currently seeking an experienced professional to join our team. In this role, you will: To perform accurate and efficient counter transactions and to offer a high standard of courteous and professional service to customersTo establish and keep good relationship with valuable customers by providing one-stop counter servicesTo have a strong sales sense and skills to cross-sell and proactively refer potential customers to Personal Relationship Officer (PRO) / Personal Relationship Manager (PRM) to support sales and promotion strategies. To be able to introduce independently promoted products to valuable customersTo report customer feedback and collect market intelligence in order to seek continuous improvement in customer serviceBe familiar with local rules and regulation and internal guidelines and always keep alert for any suspicious Money Laundry activity and do report to superior 职位要求：To be successful in the role, you should meet the following requirements: ? Bachelor degree or above(recognized by the state)Solid knowledge on Retail Banking and Wealth Management operations and productsGood understanding of local rules and regulations and internal guidelineStrong sense of responsibilityGood communication and interpersonal skillGood written and spoken EnglishGood sales sense and selling skillsNice personality You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment.Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /SY/* Issued by HSBC Bank (China) Company Limited

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